What is the availability of dates?
Please provide the date and time at which you would like to make an appointment, and we will try to arrange a convenient date.
What are the prices of massages?
It all depends on the massage you choose. I am happy to advise you, please tell me what are you looking for?
How many masseuses are there?
We currently have 4 masseuses from Indonesia – Bali.
Can I book visit online?
Of course, we have an online booking option available and very convenient for our Klients. More and more Customers are using it. By clicking the “Book online” button on our website, you will be redirected to the Moment.pl website, where you will be able to choose the right day for the visit, time and masseuse. Reservation is available 24 hours a day. When booking, you can make a prepayment of 50% of the massage price or pay the full. Convenient payment methods are offered: credit card, bank transfer, quick transfer. In the same way, you can buy a gift for someone. A gift card valid for 1 year.
Where is the salon located?
The salon is located in Katowice – Brynow at ul. Kosciuszki 182
What hours are we open?
We are open daily from Monday to Saturday from 10:00 to 21:00, on Sunday from 11:00 to 21:00. In case of any changes, we inform you on an ongoing basis on our website in the “CONTACT” tab.
Is it open on weekends?
This is how we are open every weekend – Saturday from 10:00 to 21:00, on Sunday from 11:00 to 21:00.
Can I pay by bank transfer?
Of course, we accept this form of payment or prepayment for massage
Can I pay by bank transfer before the massage?
Of course, you can pay the most this way.
Can I pay in a different currency – euro / dollar / etc?
Yes, you can pay in foreign currency, the price for the massage is calculated using the exchange rate at the time you pay for the massage.
Is there a car park under the living room?
There is a large, FREE car park under the lounge.
Is the lounge accessible for disabled people?
Unfortunately, the lounge is not wheelchair accessible.
Can I buy a voucher / gift card?
Of course, you can buy a voucher for any services from our menu or purchase a gift card with a value of PLN 300, PLN 500 and PLN 1000. On our website, you can buy them at a very attractive discount.
How can I collect a voucher / gift card?
The voucher / gift card can be collected in person at our showroom at ul. Kościuszki 182 in Katowice, we can also send the ordered voucher / gift card by e-mail to the e-mail address provided by you or to any correspondence address in Poland (additional fee for shipping PLN 8,40) and abroad (the price depends on the country to which a voucher / gift card is to be delivered according to the rates of the Polish Post Office).
How long is the voucher / gift card valid?
Each Voucher is valid for exactly 3 months from the date of purchase. Each Gift Card is valid for exactly 6 months from the date of purchase.
How to redeem a Super Gift voucher?
Telephone contact is enough to make an appointment at a time convenient for you.
What does massage look like?
It all depends on the selected massage, each one differs in technique, style, form and benefits of and after the massage.
Can I use massage while pregnant?
Of course – we even have a specially dedicated prenatal massage for women.
How much is an hour’s massage?
The price for an hour’s massage is adjusted to the type of service selected.
Are there masseuses from Poland?
In our salon, massages are performed only by masseuses from Indonesia – Bali
Are there showers in the rooms?
Yes, each treatment room has a shower for clients.
What to prepare for the visit?
In our salon we provide everything you may need during your visit: disposable underwear, disposable slippers, bathrobe, hair clip, hair band, towel, shower gels.
How long does the massage take?
The time spent on massage depends on its type – it can last from 30 minutes to 120 minutes.
Can I be in peace with someone?
Yes, we have double rooms – we can provide services at the same time.